FAQ

/FAQ
FAQ2019-07-03T19:40:30+00:00
Can I embroider my design on different garment colors?2019-07-03T19:19:36+00:00

Yes.

We can embroider your design on any color garment you wish at no additional cost.

What garments can I embroider on?2019-07-03T19:23:08+00:00

We can embroider on just about any garment. Jackets, polos, sweatshirts, hats, sashes, you name it!

How do I place an order?2019-07-03T19:25:58+00:00
  • You can give us a call at 1-800-420-5171 to place your order over the phone.

  • Fill out one of the “contact us” forms and one of our team members will get back to you quickly.

  • We are also available by email [email protected] 

Can you print custom neck tags?2019-07-03T19:18:17+00:00

Yes.

Depending on total quantity, we charge an additional fee per shirt for neck tag prints and label removal.

Do you offer Pantone color matching?2019-07-03T19:18:06+00:00

Yes.

If your logo requires a specific Pantone, let us know, we will will mix any color for $15 USD.

What t-shirts can I print on?2019-07-03T19:14:55+00:00

We offer a vast amount of t-shirt options to fit individual needs. From Port & Company and Gildan for the most cost-effective brands to higher end brands like American Apparel and Alternative Apparel.

How much do you charge to change ink colors?2019-07-03T19:11:28+00:00

The first color change is on us!

Each additional color change is $8 USD.

Can I print my design on a different t-shirt color?2019-07-03T19:17:39+00:00

Yes.

If the color of the ink doesn’t change. We can put your design on any t-shirt color you wish, at no additional cost.

Do you have a minimum?2019-07-03T19:38:26+00:00

Yes.

Our minimum for screen printing is 12 items per design.

Our minimum for embroidery is 6 pieces per design.

With out structure, the more garments your order results in = less cost per unit.

Do your prices include shipping?2019-07-03T19:28:57+00:00

No.

Shipping prices are additional to your order.

What’s your turn around time?2019-07-03T19:31:11+00:00

Screen printing : 5-10 business days.

Embroidery: 5-10 business days.

All Offset Printing: 3-5 business days.

 

* please note: turn around times do NOT include shipping. Production begins when art proof has been approved and deposit has been received. Rush orders are available at an addition cost. (please see rush order fees) 

Do you offer rush orders?2019-07-03T19:33:53+00:00

Our standard 5-10 business day turn around is competitive within our industry. However, if you need your order sooner, we will make it happen.

  • 3-4 business days adds 25%

  • 2 business days adds 50%

  • 1 business day adds 100%

How should I send you my design?2019-07-03T19:35:55+00:00

You can e-mail it to us at [email protected]

Please make sure you design is ready to be printed. If you need additional assistance, we can have our graphic team help you for an additional fee.

How do I size and prepare my screen printing artwork?2019-07-03T19:38:05+00:00

We have standard size prints. If you would like a specific size, please let us know. An easy way to figure out what size you want your design to be printed, is to grab a ruler, and measure out the inches on one of your t-shirts. Remember, your logo will be printed the same size on all garments you order with that logo unless otherwise specified. 

How do I size and prepare my embroidery artwork?2019-07-03T19:37:51+00:00

We have standard embroidery locations. If you would like a specific size/ location, please let us know. An easy way to figure out what size you want your design to be embroidered, is to grab a ruler, and measure out the inches on one of your similar garments. Remember, your logo will be embroidered the same size on all garments you order with that logo unless otherwise specified.